L O G I S T I C S
01 DISPATCH
each order is prepared by hand within our Singapore atelier. Please allow a 48 to 72-hour processing window for your order to be prepared for transit. Once dispatched, an archive tracking number will be issued to your registered email.
02 THE BLIND BOX POLICY
due to the curated nature of the Mystery Collection, all selections are final. We trust the fragment chooses its owner. In the rare event of a structural defect, please reach out immediately.
03 GLOBAL REACH
we ship our silhouettes globally. Secure, tracked transit is provided for all international archives.
04 TRANSIT TIMEFRAMES
We ship globally from our central hub in Singapore.
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Domestic (Singapore): 1–3 business days.
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International (Global): 7–14 business days, depending on the destination and local customs processing.
Please note: International recipients are responsible for any destination-specific duties or taxes.
For private inquiries: inquiries@noirateliersg.com